Steve, not only did you come off with an edge regarding the article written for Angie's list but you came awfully close to being slanderous. The article was written if you will have read his bio by a very well established professional painter. The issue regarding the deposit was put in question by a responder. I have read your response in full as you suggested, and companies as large as yours are just as likely to use the tricks of the trade as the small guy as you suggest, if not more so. A large company has less oversight and workers get lazy with the boss not looking over their shoulder. I have had experience in this area, and thought that i was dealing with a very reputable company that had been recommended by a couple friends, my insurance company, and my adjuster who had dealt with the company. I had terrible problems with the company, who do full restorations and like your company paint in all areas. To finalize your statement that Established businesses do not cheat customers is completly false and is a very misleading statement. I am suprised that Angies list allowed you to post such an outragious comment. All you have to do is look in the Civil lawsuits section of the Established businesses that are being sued or are under investigation for fraud and cheating their customers!
It is one of our core values to ensure our clients’ dreams for their home comes true. So often, clients come to us for a new coat of paint or a repair but what they really want is so much more. We understand your house is your home and that when it is time for change or for a repair, you want a crew that will take care to make your home look its best.
If you're going to do any part of the painting or prep work on your own, you must know that the first step in preparing a surface is washing it. Since dirt can affect the smoothness of a surface area -- and therefore paint's adhesion to it -- use soap to remove any dirt or stains. Make sure there's no soap left on the walls when you're finished; also make sure to remove any gloss with sandpaper and vacuum up the leftover dust.

Second coats on similar colors are almost never recogicnized as being needed until the coat is applied and has dried. ONLY THEN WILL YOU SEE WHETHER IT NEEDS A SECOND COAT or not. Yes, painters can use a cheaper paint then what you paid for. That is solved by getting your own which, I would charge extra for because I will always have to go get more, or add second coat because home owner tried to skimp on paint, or they got the wrong color etc...

A true professional understands that it is his or her responsibility to provide a quality job for the homeowner. Professionals also know that attention to detail is a part of the job. While a homeowner might leave a bit of paint on the window pane, a dedicated interior painter for hire will make sure that these small details are handled properly, because a perfect job is the best calling card.


I did go with the highest bidder and it did not matter. They did a shoddy job and threatened to take me to court when I pointed out mistakes that they made based on their work standards stated on the quote. I have not paid them yet, just filed a complaint with the BBB. No money down asked, no contract signed. The boss stated I have to high of expectations just because I live in a 121 year old house!
Second coats on similar colors are almost never recogicnized as being needed until the coat is applied and has dried. ONLY THEN WILL YOU SEE WHETHER IT NEEDS A SECOND COAT or not. Yes, painters can use a cheaper paint then what you paid for. That is solved by getting your own which, I would charge extra for because I will always have to go get more, or add second coat because home owner tried to skimp on paint, or they got the wrong color etc...
Keep in mind that color can impact the way a room appears in many ways. Light colors may help brighten a darker space. Cool colors will recede visually from the eye, and make a small space appear bigger. Warm colors contract visually, which can make larger spaces appear smaller or more cozy. Combining cool and warm tones in one room - like with accent walls - can visually change the shape of a room, making rectangles look more like squares.

Interesting information! We just got scammed in White Stone, Virginia... we chose the same color, but went from a flat to an eggshell finish. I wasn't available to stand over the painter while he painted. For such a detailed job, I marveled at how quickly he finished the project! After he was paid for the job, we discovered all he did was roll paint across the walls and close to the crown, baseboards and detailed trim around windows and doors leaving about an inch or so of the flat finish. By using the same color, he didn't even do the job he was paid to do, which explained why he could finish the job so quickly. By using the same color... he got lucky and passed it off as a completed job not bothering to paint to and cut in around the trim. Upon further evaluation of our walls we could see exactly where he stopped because we could see the difference between the flat and eggshell finishes. There are walls he didn't even bother to paint. Then where he did paint near the crown when we were in the room watching ... he hit the crown moulding and tried to tell us it was already there... and tried to sell us on painting the crown moulding. I am so disgusted and upset!! He'll be hearing from us to rectify the situation.
The walls must be properly cleaned prior to applying primer or paint. This involves using a mixture of soap and water. Nail holes, chips, cracks or other small imperfections should be filled in and evened with plaster and allowed to dry before the entire surface is lightly sanded down and wiped again. Once the wall is clean and dry, you should apply painter’s tape over surfaces you do not want painted. Be sure not to overlook ceiling corners and edges, baseboards and trims and moldings.
Painters with bad reputations can avoid the problem of reference checks by giving their customers lists of relatives and friends.  The people will say great things, and the customer won’t be the wiser.  The best way to avoid this smoke and mirror trick is to ask specific questions about the project. If the reference seems hesitant, doesn’t know the details, or gives sketchy responses, be skeptical. 
If there is any peeling — and there usually is somewhere — it's essential to scrape off any loose paint. This doesn't just mean the parts that are already separated from the wood and ready to fall off on their own. Each spot where paint has peeled loose needs to be scraped thoroughly until you can no longer get the sharp corner of a putty knife under any of the surrounding edges of paint. Then, the bare spot needs to be sanded until the paint edges are smooth.
I’m sure I’d have a mustache full of beer and a stein full of tears, if only I could stand to drink it. I had my first sip of beer at age seven and that was enough to turn me off for life. So…at least there’s chocolate. All that said, we’ve still got a Paint Contractor full of useful and entertaining content—this being our last issue, we wanted to go out classy and take our last chance to profile a great painter and help you into a new year even if we can’t follow.

Most interior painting projects will present corners and edges. Corners, trims, splashes and accents will require cutting in — which generally requires the most patience, preparation and skill. There is a lot of debate among painters whether it is better to cut in before or after applying the roller. Solo painters may want to prepare the surfaces first, apply painter’s tape where required and cut in before applying paint to the rollers. Painters working in teams can split cutting in duties in sections while other team members are applying paint with rollers.


Graco electric airless sprayers have long been the choice of professional contractors who demand reliability and durability. All Graco sprayers are designed, built and factory-tested in the United States of America — using the highest-quality parts and backed by the industry’s leading warranty. You can be sure your money is going toward the best professional airless sprayer you can purchase.
My son Owen and I thank you for the truly wonderful, informative and entertaining experience provided by the TOH staff, crew and trades-people at the Pro2Pro Brookline event. From Elizabeth - who welcomed us to the event, to Chris, Kevin and others who were wonderful during the orientation session (answering questions that I'm sure you have heard dozens of times before), to Charlie, Kevin, Richard, Heath (the electrician) and Thomas (the program director), you helped us Insiders to understand and appreciate the pride that you take in your work. It was refreshing. I loved the pictures and accompanying text of the event that you posted. I have to say in closing to Chris, Kevin and Thomas (in particular) you gave my son, a budding landscaper, the impetus to continue his pursuit of the trades. Kudos to you all and keep up your great work!
Being in the business for 25+ years I have had the privilege of working with thousands of clients. Although they all came from different circumstances and backgrounds they all had one common goal in mind. Every one of them wanted to be respected, receive top value for their money, and get the best possible paint job for their most prized possession, their house!
Not only do we give you beautiful color, but our skilled San Antonio painting contractors also provide professional level craftsmanship each step of the way, so that your new paint job lasts. We handle the hard work, while you focus on relaxing. Give us a call or fill out our form to schedule a fast, no-pressure walk through of your home or business, so we can give you the best possible pricing!
In England, little is known of the trade and its structures before the late 13th century, at which paint guilds began to form, amongst them the Painters Company and the Stainers Company. These two guilds eventually merged with the consent of the Lord Mayor of the City of London in 1502, forming the Worshipful Company of Painter-Stainers. The guild standardised the craft and acted as a protector of the trade secrets. In 1599, the guild asked Parliament for protection, which was eventually granted in a bill of 1606, which granted the trade protection from outside competition such as plasterers.[2]
To get basic measurements, measure the length and width of each wall you want to paint in inches. Multiply the length and height together, and divide by 144. This will give you the square footage for each wall. A gallon of paint typically covers around 400 square feet. In some cases, you may need a primer 2 first, then a single coat of paint, meaning that you may need one gallon of primer and one gallon of paint to cover 400 square feet. However, if the wall requires multiple coats, this will increase the total amount of square footage required, and therefore the amount of paint.
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I have a Home Improvement/Painting business, and Angie's List always advertises that that everyone is out to get them. Of course there are people who try to take advantage of homeowners My reputation and repeat business is based on word of mouth. Shoddy work is always a way to get put out of business quick. As far as strictly painting, preparation is a big factor in getting a quality paint job. If you don't prepare the surfaces you are painting you are spinning your wheels, and wasting money, no matter what paint you use. Getting a deposit from a customer is beneficial, but not always necessary. Sometimes it is a godsend, when you get stuck by the customer, which has happened to me more than once
The floor and ceiling surfaces cannot be ignored, as they are crucial elements of color combination. Most ceilings are traditionally painted white for a number of reasons — particularly for their ability to keep rooms looking bright and to avoid taking attention away from the walls. Lighter ceiling colors can also help to make a room appear larger and more open.
If you decide to paint multiple rooms in your home, choose colors that relate to one another without being completely the same -- unless uniformity is your goal, of course. Costs may vary based on differences in color, gloss and room size. However, each room will flow depending on the trim's color -- which should all be white or neutral -- so they look connected. A whole-house color scheme presents the same cost factors as painting multiple rooms individually: colors you choose, the gloss, the size of the rooms and time/labor. You can choose to use the same color throughout your entire home to save on money, or you can use a color scheme with the same gloss throughout, though this isn't recommended for selling purposes.
Project management is important for contracted painting jobs because it helps with communication and lowers the chance of complaints.  The fact is, contracting is the #1 source of consumer complaints in the state and project management is what triggers most calls to the State Contractor’s License Board and the Better Business Bureau. With a proper project management system in place, these complaints can be avoided and your job will be completed the right way.

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